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Tips & Tricks from IT Pros

Vendor for Discontinued Dell Power Supply Units

Recently, Dell has stopped providing replacement power supply units for their OptiPlex GX270 and GX280 Small Form Factor computers. Luckily, there is a vendor that supplies new parts (not refurb) for these machines. Circle Computer in Walpole, MA, has them in stock. While these computers are a bit on the old side, they function just fine for email, MS Office, and web surfing in many of my offices, so we were reluctant to dump the machines just for a faulty power supply. Contact info for Circle Computer is below.

Circle Computer
466 High Plain Street
Walpole, MA 02081

Phone: 508-668-8778
FAX: 508-668-9779
Web: http://www.circlecomputer.com/

Technorati Tags: Dell, Parts

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Apple Bumps Up Processor, RAM & Hard Drive on White MacBook

Apple has given a slight bump up in power on the white MacBook available in the Apple Store. The changes are from 2.0GHz processor to 2.13GHz (negligible, I know, but it’s something), RAM from 2GB DDR2 667MHz to 2GB DDR2 800MHz, and the hard drive is now 160GB, up from 120GB. It’s good to see that Apple is still paying attention to their entry level MacBook, even if it is still $999.

Technorati Tags: Apple, MacBook

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Checking Your Mac Notebook Battery Health with coconutBattery

Is your Mac notebook’s battery not lasting quite as long as it used to? Just curious about or obsessive over keeping your laptop healthy? Christoph Sanai at coconut-flavour.com has written an excellent little utility for checking the current charge and capacity of your Mac notebook’s battery.

Available at coconut-flavour.com, coconutBattery is a free utility for viewing battery data on your Mac notebook. Below is a view of my battery’s current info.

coconutBattery.png

As you can see in the bottom portion of the window, my Mac is 6 months old. Over those 6 months, I’ve put the battery through 31 load cycles. Load cycles are the number of times your battery has been discharged and recharged. Over time as you charge and discharge your battery, the capacity becomes diminished and the battery won’t last as long as when it was new.

In the screenshot above, you’ll notice that the original battery capacity for my laptop—a MacBook 13″ Unibody from Late 2008—was 4100 mAh, or milliamp hours. The current capacity is 4104 mAh, so the health of my battery is 100%. It’s common to see the current battery capacity fluctuate a bit between charges.

To ensure accurate display of remaining capacity and the longevity of your battery, it’s best to calibrate the battery once a month or so. It may sound complicated, however it’s very easy. In the MacBook, MacBook Pro, and PowerBook G4 15-inch Dual Layer SD, the battery is calibrated as follows.

  1. Completely charge the battery.
  2. Completely discharge the battery. Use the computer off the charger until you get the warning that the computer is running on reserve power and will sleep soon. Continue using the computer until it goes to sleep, powering itself off.
  3. Allow the computer to remain powered off for 5 hours.
  4. Connect the charger and completely charge the battery.

For older PowerBook G4’s and iBooks, the calibration method differs slightly, and you may find more informaton here: Apple Portables: Calibrating your computer’s battery for best performance.

Technorati Tags: Apple, Battery, MacBook

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Configure Windows File Sharing for Easy Migration of Data

Long ago, I learned that setting permissions on Shared Folders in Windows is a bad idea. The issue isn’t in restricting access to data, but in the way Windows handles the permissions.

I work in an Active Directory environment, with thousands of accounts in my region alone. We also rely heavily on file servers. When I first set up our file server years ago, I set all of the permissions on the share rather than on the individual files and folders.

Here’s why that’s a bad idea: When you have to move the shared folder to another drive, RAID array, or even server, you have to redo all of the permissions on the share because they don’t get copied with the folder. If you set the permissions on the shared folder and any subfolders/files, when you copy them to a new drive, those NTFS file permissions follow the data to the new location.

Here’s how I configure my file shares now. First, I create the folder I want to share. Then, right click the folder and choose Properties. Click the Sharing tab, select “Share this folder” and give the share a name. Now, click Permissions and check off Full Control, so everyone connecting to the share has full control. Click OK. These steps are illustrated below.

image image

Now, click on Security tab. Here’s where you’ll set the permissions of the actual folder. First, click the Advanced button and uncheck the box labeled “Allow inheritable permissions from the parent to propagate to this object and all child objects. Include these with entries explicitly defined here.” You will be presented with a box asking if you’d like to copy the permissions, remove them, or cancel. Choose copy, then click OK.

I want everyone to be able to access the root of this folder and the files inside it, so I’m going to click on Everyone in the top pane and ensure “Full Control” is checked. Click OK to save your changes. Now open up your shared folder and move any data you want into it. I have two folders in mine, called Subfolder 1 and Subfolder 2.

I want to restrict access to Subfolder 1 to myself and Administrators of the server only only, so I will right click the folder and choose Properties. In the Security tab, select Everyone in the top pane and click remove. You can leave “CREATOR OWNER”, “SYSTEM”, and “Administrators” there. Now, I will add my user account and assign Full Control to myself. See below, but note I have obscured my Active Directory Domain name and the server name.

image

Click OK on the window here and your permissions change will be saved. I will leave Subfolder 2 with Full Control for Everyone. Now, any users that connect to the share that aren’t Administrators of the server will receive an “Access is Denied” message if they attempt to open Subfolder1.

You can also restrict access to the whole share by assigning any permissions you want in the Security tab of the main shared folder, removing the entry for “Everyone”. This way, anyone attempting to connect to the share will be able to “Map a drive” to the share, but will receive an “Access is Denied” message whenever attempting to open it.

Using the methods above, you can safely move the shared folder to any other NTFS formatted volume on the server or even another server without worrying about having to recreate all of your permissions when you’ve moved it. All you have to do to once it’s moved is share the folder again and assign Full Control to Everyone.

Technorati Tags: Permissions, Sharing, Windows

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Change the Default Screen Capture Format in Mac OS

To change the default file format of screen captures taken on your mac, you have a couple of different options. The quickest of them is using the Terminal app. To change the default format, use the following command.

defaults write com.apple.screencapture type format

You can replace format with any of the following formats: png, gif, bmp, jpeg, jpeg 2000, pdf, psd, sgi, tiff, pict, or tga.

Another option, if you’re not comfortable using the terminal, is to use the excellent maintenance program, OnyX.

First, fire up OnyX, then click the Parameters button in the toolbar. About halfway down on the right side, you’ll find the Screen Capture Format control, circled in red below. Select your desired format from the popup menu, then exit OnyX.

OnyX-screencap.png

That’s all there is to it!

Technorati Tags: Mac, Terminal

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Editing the Terminal Banner (Message of the Day)

I like to have one of my favorite quotes displayed each time I open a new Terminal window. It’s pretty easy to do this, and I’m going to show you how.

First, you’ll need to open your Terminal app, which is located in the Utilities folder. To get there quickly, hit Command-Shift-U while in Finder. This will open the Utilities folder. Now open up Terminal.

Next, you need to open the /etc/motd file in vim. Type the following command at the prompt and hit return:

sudo vim /etc/motd

You’ll be prompted for your password, and after you enter it you’ll be presented with the motd document. If there’s anything in there, tap the Esc key, then double tap the D key to remove the existing text line by line. If there are multiple lines, keep double tapping D until the document is cleared.

Now, hit Esc then the A key. This will enter insert mode. Insert a blank line by hitting return, then enter the text you wish to be displayed. Make sure to leave a blank line at the end as well. When you’ve finished, hit Esc then hold Shift and double tap Z. This will save and exit.

Hit Command-Q to quit terminal, then reopen it and you’ll see your banner text at the top of the window above the prompt, as shown below:

terminal-motd.png

Technorati Tags: Mac, Terminal

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Hide a BootCamp Windows Partition from the OS X Desktop

After loading Windows 7 RC on my MacBook in BootCamp, I noticed that the partition shows up on the Mac OS desktop. I leave the icons for hard drives on the desktop, but since I don’t use the Windows partition from inside OS X, I was looking for a way to hide it from the desktop.

After digging around on Google a bit, I found a few ways to do it. The easiest of which is to simply log into your Windows environment and rename the C drive to something like .Windows. This works because UNIX- and Linux-based systems assume that any file or folder beginning with a . (period) are meant to be hidden. The advantage to this method is the change doesn’t cause the partition not to be mounted, so it’s still accessible if you want to copy files from the NTFS partition.

Another method, which I came across on Chris Brewer’s Garbage In, Garbage Out blog, uses a command line program from Apple’s developer tools called SetFile to hide the partition. Have a look at the post here: BootCamp: Hide a Windows XP volume on Mac desktop. Keep in mind that to use this method, you will have to install Apple’s Developer Tools, available for download from Apple’s website or from the DVD’s that came with your new Mac.

Technorati Tags: BootCamp, Mac

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Apple Releases Mac OS X 10.5.7 Update

This afternoon, Apple released Mac OS X 10.5.7 Update. It is now available via Software Update and as a standalone installer in the Downloads section of the Apple website.

From the Apple website: The Mac OS X 10.5.7 Update is recommended for Mac OS X 10.5 Leopard and includes general operating system fixes that enhance the stability, compatibility, and security of your Mac. For detailed information about security updates, please visit this website.

I started to download the update via Software Update, but the download was fairly slow—it would have taken roughly 2 hours to download. I quickly gave up on Software Update and grabbed the update from the Apple Downloads site. This download was very quick. I averaged 2.0MB/s—yes, that’s Megabytes—on my 20Mbps cable modem. The update from 10.5.6 to 10.5.7 weighs in around 440MB, so if you’d like to get it installed this evening, I’d suggest using the Apple Downloads site. Links provided below.

 

About the Mac OS X 10.5.7 Update:
http://support.apple.com/kb/HT3397

Standalone Update (from 10.5.6):
http://support.apple.com/downloads/Mac_OS_X_10_5_7_Update

Standalone Combo Update (from any previous 10.5 version):
http://support.apple.com/downloads/Mac_OS_X_10_5_7_Combo_Update

Technorati Tags: Apple, Leopard, Mac OS

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10 Programs I Can’t Live Without

Anyone who uses a computer for work or personal use on a regular basis has a group of preferred programs to use. Some of us have some programs mandated by our employers, and some of us are free to choose what programs—or even computing platforms—we use. I’m lucky enough to be employed by a company that allows employees to choose what programs they use for the most part.

In no particular order, here are the 10 programs/software packages I absolutely cannot live without. I use both Windows Vista and Mac OS X, so you’ll find programs from both platforms in my list. To keep this post short and not take up too much of your time reading it, I won’t go into too much detail as to why each program has made it onto this list. You can rest assured though, I will save that detail for individual posts later.

  1. Microsoft Outlook 2007 (Windows)
    While we use Microsoft Exchange 2007 as our email server platform at work and Outlook is the best way to go for an Exchange client, I could use any POP3/SMTP or IMAP capable client to check my email. Even given this choice, I stick with Outlook 2007. I prefer Outlook because of the tight integration with Exchange, and because it has everything I need—email, calendar, tasks, and notes—all in one package.
  2. Trillian (4.0 beta) (Windows)
    I have been a Trillian user since their early days, and haven’t bothered with other IM clients. Trillian Pro allows me to use my two primary instant messaging platforms—AIM and Yahoo!—without having two programs running. I’ve been testing 4.0 (Astra) since it entered alpha stage, and now in it’s beta stage. Even in it’s alpha form, Trillian 4 has proven itself a stable and full-featured IM client.
  3. Windows Live Writer 2009 (Windows)
    While I’ve only just started blogging, Windows Live Writer has quickly become my remote publishing client of choice for my WordPress blog. It’s clean interface and ease of use has claimed it spot on my most frequently used programs list.
  4. PuTTY (Windows)
    I use PuTTY to manage all of the Cisco network gear I work with, as well as to log into the Ubuntu server in my office. It’s a very simple, yet powerful SSH client that just works. It has the ability to connect to telnet, SSH, and even Serial clients, and also has the ability to save connection profiles.
  5. Launchy (Windows)
    Launchy is an open-source Windows alternative to the Mac app, Quicksilver. It allows for keyboard launching of programs, opening documents, and even custom triggers. It has a plug-in architecture and there are quite a few useful plug-ins available. I use it in conjunction with the PuTTY plug-in, which allows me to open an SSH session to a host using the keyboard shortcut to invoke Launchy and then type ssh hostname followed by the enter key. I also use a custom trigger that allows me to launch Microsoft Remote Desktop connections via the Launchy interface.
  6. Quicksilver (Mac)
    Quicksilver is a very powerful keyboard launcher for Mac. At the moment, I haven’t delved too deep in setting it up on my machine. I’m only using Quicksilver as a keyboard launcher. I have quite a few applications that I don’t keep in my dock, but use somewhat regularly. It’s handy to be able to easily launch an application by invoking Quicksilver and typing the first few letters of the name. I’m sure it’s capable of much more, but I haven’t really played with it beyond that.
  7. Tweetie (Mac)
    Tweetie is by far my favorite Twitter client out of all of the options available for Mac and PC. It’s slick interface is both great looking and easy to use. Multiple account support is great, and you can choose from a number of URL shortening and picture sharing services. All in all a great looking, feature packed client. The folks at Atebits definitely put a lot of thought into this app.
  8. Firefox (PC & Mac)
    Firefox is my browser of choice, though Internet Explorer 8 is a close second. The extensibility of Firefox is the clincher for me. Having the ability to add functionality to the browser via extensions is an enormous advantage over IE. A few of the extensions I use are GMail Notifier, Greasemonkey, Right-Click-Link, Google Redesigned, Extended Statusbar, Delicious Bookmarks, and PDF Download.
  9. VNC (PC & Mac)
    I use UltraVNC on my PC, and Chicken of the VNC on my Mac. Having the ability to remote control PC’s is an absolute must in my job. We load UltraVNC Server on each of the desktop and notebook PC’s at my company, and we use OSXvnc as the VNC server on the single Mac at each location. Being able to control PC’s or Mac’s from either platform is a big help as well, so I don’t have to have a particular computer with me to provide support.
  10. SplashID iPhone & Desktop (iPhone, PC, Mac)
    Between my personal data from online banking, credit card websites, forums, and other sites, to my business needs for multiple logon accounts, service accounts, and other passwords, SplashID remembers them all. I have a copy of the desktop version on my PC and another on my Mac, and I routinely sync between the three. I got hooked on password managers back when I used CryptMagic on my old BlackBerry, but since moving to the iPhone, I settled on SplashID since it most closely resembled CryptMagic. The fact that it’s available on both Mac & PC was the deal-maker for me, as I routinely use both platforms.

So there you have it, my list of the 10 programs/software packages that I can’t live without. If there’s a piece of software you can’t live without, I’d love to hear about it. Leave a comment and I’ll be sure to check it out.

Technorati Tags: Mac, Outlook, Software, Trillian, Windows

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Integrating Service Pack 2 into Office 2007 Installation Media

After Microsoft released Office 2007 Service Pack 2, I wanted to avoid having to install Office 2007 and then perform another installation for SP2. Luckily, Microsoft has made this very easy to do with Office 2007 as compared to earlier versions. No special tools required!

A little information about how this works: Your Office 2007 media has a folder called Updates in it. Any *.msp update files copied into that folder will be installed during the Office 2007 install, but after the suite is installed. The SP2 “fullfile” installer is just a self-extracting archive containing all the source *.msp files needed for the update. So, by copying these files into the Updates folder, you’re getting an Office 2007 install with SP2 integrated.

To integrate SP2, first you need to copy your install media to a local folder. To do this, create a folder in your C drive called Office 2007. Now, copy everything from the root of your Office 2007 install media to C:\Office 2007. Your Office 2007 folder should look similar to the image below.

image

Now, you need to obtain a copy of the SP2 installer. You can download the service pack from the Microsoft Download Center. Save the installer to the root of your C drive. Once you’ve downloaded the file, integrating the service pack is as simple as running one command from the command line.

Open up the command line, navigate to your C drive, and enter the following command. If you saved your Office 2007 install media and/or SP2 file to a different path, make sure you make the appropriate substitutions. Also, if there are spaces in your path, be sure to enclose the path in quotes, as shown below.

office2007sp2-kb953195-fullfile-en-us.exe /extract:”C:\Office 2007\Updates”

Hit enter, then you’ll be prompted to accept the license agreement. If you agree to the terms, check off Click here to accept the Microsoft Software License Terms, then click Continue.

image

When the files have been extracted, click OK on the window notifying you that the installation is complete. Navigate to C:\Office 2007\Updates. Your folder should look similar to the image below.

image

You’re almost done! All that’s left now is create your install media. If you’re going to be installing from a network point, just copy your Office 2007 folder to the network share you plan to install from. If you plan to install from DVD—the resulting folder will likely be just over 800MB—you’ll need to create a new DVD project in your favorite DVD burning software, then drag the contents of the Office 2007 folder into your DVD project. Burn your disc, and you’re ready to install Office 2007 with SP2 integrated.

If you’ve found this post helpful, please leave a comment, I’d love to hear from you!

Technorati Tags: Microsoft, Office 2007

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